Empty Leg UK

Daily from 07:00 to 23:00

Offices in London (UK) and Limassol (Cyprus)

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Anna Laurent

Anna Laurent

 

Anna has spent ten years arranging private flights and is the consultant most of our European trips pass through. Where Charlotte decides what a flight costs, Anna is the one who makes it happen: the slot, the handler, the crew brief, the car on the other side and the paperwork that has to be filed before any of it can move.

She works in English, French, Spanish, German and Russian. That is the practical reason she runs the European desk. A handling agent at Chambery, a slot coordinator in Spain and a terminal at Geneva are all quicker to deal with in their own language, and on a trip being put together the same afternoon that speed is the whole difference.

 

What Anna handles

  • Building a trip end to end, from the first enquiry to the car waiting at the far end
  • Slots, prior permission and handling arrangements at the airports we use across Europe
  • The documentation an international flight needs, filed before the deadline rather than at the aircraft
  • Corporate and group travel, including anything that needs more than one aircraft
  • Helicopter legs, whether into a city heliport or out to a house the road does not reach
  • Catering on board, including specific dietary requirements ordered with the flight
  • Ground transfers at both ends, and meeting guests at the private terminal
  • Travelling with animals, which is the request that most often decides the routing
  • Medical and repatriation flights, arranged with operators who specialise in them and fly with their own medical crew
  • Cars, villas, yachts and restaurant tables through partners we work with regularly, introduced rather than resold
  • Same day quotes when a plan changes and the answer is needed within the hour

 

Aircraft management

 

Anna also looks after owners rather than passengers. If you own an aircraft, or are thinking about buying one, we take on the running of it: crewing and rostering, maintenance scheduling, hangarage, insurance, regulatory paperwork and the accounts that go with all of it. Where an owner wants the aircraft to earn while it is not being used, we place it on charter and handle the operator relationship.

It is a different conversation from booking a flight and a longer one. Write to Anna directly and she will set up a call rather than answer it by email.

 

What to send Anna in a first message

 

The route, the dates and how far they can move, the number of passengers and anything unusual about the party. The last of those is the part people leave out and the part that changes everything: a dog, a wheelchair, a set of golf clubs, a musical instrument, four passengers who are all over six feet. Say it at the start and the aircraft is chosen around it rather than changed later.

 

Contact

 

Email: anna.l@empty-leg.co.uk

Phone: +44 7857 574938. An automated menu answers; ask for extension 05 and it will put you through. The same number takes messages on WhatsApp

Languages: English, French, Spanish, German, Russian

Hours: 07:00 to 23:00 daily. Enquiries sent outside those hours are answered the same night or first thing in the morning.

 

Empty Leg UK aviation consultant