Oliver has twelve years in the industry and runs the domestic desk. Anna looks after the European routes; the United Kingdom, Ireland and the islands are his. That is most of what this site covers, and it is a harder job than flying to Nice.
British regional airports are full of rules that only matter once you have booked. Leeds closes at eleven. Belfast City shuts at half past nine under a planning agreement nobody can override. Guernsey has more runway going west than east. Jersey and Guernsey sit outside the UK for customs, so the flight home needs an arrival report even though it felt domestic. Oliver knows which of those apply to your trip before it is quoted rather than afterwards.
He works in English, Latvian and Italian, which covers the Baltic and the Italian coast alongside the domestic work.
Not which airport you want, but where you are actually going. They are different questions and the answer changes the flight more often than people expect.
The north coast of Northern Ireland is closer to Belfast International than to the city airport, despite the city airport being closer to Belfast. Harrogate is nearer Leeds Bradford than Leeds itself. Anyone heading for the Cotswolds is better served by Oxford than by any London field. Tell him the destination rather than the airport and the routing usually improves.
This comes up more on domestic routes than anywhere else, and the rules are not intuitive. Flights between the mainland, Ireland, the Channel Islands and the Isle of Man need no approved route at all. Coming back from the continent is a different matter and only a short list of British airports may receive an animal on a private flight.
Mention the animal in your first message and Oliver will build the routing around it. Corrected afterwards it is an expensive change; planned at the start it is usually free.
Email: oliver.d@empty-leg.co.uk
Phone: +44 7857 574938. An automated menu answers; ask for extension 09 and it will put you through. The same number takes messages on WhatsApp
Languages: English, Latvian, Italian
Hours: 07:00 to 23:00 daily. Enquiries sent outside those hours are answered the same night or first thing in the morning.
