Empty Leg UK

Daily from 07:00 to 23:00

Offices in London (UK) and Limassol (Cyprus)

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Henry Richter

Henry Richter

 

Henry heads the aviation department and has eleven years in the industry. His job is the one clients rarely think to ask about: deciding which operators we are prepared to put people on, and refusing the ones we are not.

A broker does not own aircraft. Every flight we sell is flown by somebody else, which means the only thing standing between a client and a badly run operation is whoever checks the operator first. At this company that is Henry. He works in English, German, Spanish and Russian, which covers most of the operators flying the Alpine and Iberian routes our clients use.

 

What Henry handles

  • Approving the operators we work with, and reviewing the ones already on the list
  • Checking the air operator certificate, the insurance cover and the audit position before a flight is offered
  • Aircraft and crew suitability for a particular trip, including short runways, high airfields and heavy loads
  • Training the consultants, so that the person answering your enquiry knows what the aircraft will and will not do
  • What happens when a flight goes wrong on the day: a technical problem, a diversion, weather that closes an airport
  • Corporate tenders and framework agreements, where travel is bought for a year rather than a trip
  • Restructuring a travel programme to cost less without flying anything smaller than it should

 

Why this matters on an empty leg

 

An empty leg is somebody else's aircraft on somebody else's schedule, which is exactly why the operator behind it is worth knowing about. A sector that looks unusually cheap is sometimes just a repositioning flight, and sometimes it is an operator we would not use. We check before it reaches our board rather than after you have asked about it.

If you have been offered a flight elsewhere and want a second opinion on who is actually operating it, Henry will give you one. There is no charge and no obligation to book anything with us.

 

Contact

 

Email: henry.r@empty-leg.co.uk

Phone: +44 7857 574938. An automated menu answers; ask for extension 06 and it will put you through. The same number takes messages on WhatsApp

Languages: English, German, Spanish, Russian

Hours: 07:00 to 23:00 daily. Enquiries sent outside those hours are answered the same night or first thing in the morning.

 

Empty Leg UK head of aviation