Henry heads the aviation department and has eleven years in the industry. His job is the one clients rarely think to ask about: deciding which operators we are prepared to put people on, and refusing the ones we are not.
A broker does not own aircraft. Every flight we sell is flown by somebody else, which means the only thing standing between a client and a badly run operation is whoever checks the operator first. At this company that is Henry. He works in English, German, Spanish and Russian, which covers most of the operators flying the Alpine and Iberian routes our clients use.
An empty leg is somebody else's aircraft on somebody else's schedule, which is exactly why the operator behind it is worth knowing about. A sector that looks unusually cheap is sometimes just a repositioning flight, and sometimes it is an operator we would not use. We check before it reaches our board rather than after you have asked about it.
If you have been offered a flight elsewhere and want a second opinion on who is actually operating it, Henry will give you one. There is no charge and no obligation to book anything with us.
Email: henry.r@empty-leg.co.uk
Phone: +44 7857 574938. An automated menu answers; ask for extension 06 and it will put you through. The same number takes messages on WhatsApp
Languages: English, German, Spanish, Russian
Hours: 07:00 to 23:00 daily. Enquiries sent outside those hours are answered the same night or first thing in the morning.
